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The certificate stopped working after I changed web hosting provider/web server.What should I do? Print

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When you change the web server/hosting provider, you need to request a reissue of your SSL certificate for it to work. An SSL reissue means that your existing certificate is replaced with a new one. A reissued SSL certificate is only valid till the actual expiration date of the original certificate.

It is recommended that for the reissue a newly generated CSR code is used.

To request a reissue for Geotrust certificates, please click here.

To request a reissue for Verisign certificates, please click here.

To request a reissue for Comodo certificates, send a mail to support@hostvision.com.ng requesting a reissue.


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